Please check your local postal service website for service updates if you have not received your product when you expected it to arrive.

Countries we deliver to at present;

• Tracked Delivery - USA, signature required on delivery *
• Tracked Delivery - Canada, signature required on delivery *
• Tracked Delivery - UK, signature required on delivery
• Tracked Delivery - Sweden, signature required on delivery
• Tracked Delivery - France, signature required on delivery
• Tracked Delivery - Lithuania, signature required on delivery

* Please Note - Customers purchasing from the UK to another country will be responsible to pay any applicable customs fees. Euro-R.com cannot be held responsible for these charges, but we will complete the relevant forms to ensure all contents are justified to customs.

We endeavour to send our orders out the next business day from the confirmation of payment (Items are normally despatched the same day). This service aims at providing our customers with a quick, easy and pleasant service, however under certain conditions that may be beyond our control, delivery times may be longer.

All orders received via our website, will be sent out on the same day, if received before 4pm Monday to Friday. Orders can not be taken over the phone, but should you have questions about your order, please feel free to contact us.

If you would like us to confirm if we will ship to your country, please contact us and please advise what bulb you would like to order, how many, and please provide your full postal address including post code, or Zip code, so that we can obtain an accurate quote for shipping to your country.

To find out, Click here for our contact us page.